Key performance indicators are the important metrics that are calculated by the software testing teams to ensure
the project is moving in the right direction and is achieving the target
effectively, which was defined during the planning, strategic, and/or budget
sessions. The important Key Performance Indicators (KPIs) for software testers
are –
- Understanding the requirements - How well you understand the requirements logically.
- Understanding of Database Structure - How well you are confident with basic checks in database.
- Quality of drafting the bugs/impediments - The bugs/impediments should be well-drafted and self explanatory with complete information and screenshots.
- Communication effectiveness in scrum calls - How you put up your questions in scrum calls and how you actively participate in the discussions.
- Off-shore team satisfaction - The way you communicate with offshore team members, are you actively available to help them with their queries.
- Appreciation emails/messages - The number of appreciation emails/messages you have received from Customers/Sponsors.
- Team discussions - How actively you participate in discussions with internal team members and managers.
- Helpfulness - How well do you perform in the eyes of the colleagues and how you actively available for their help.
- Number of initiative taken - The count of initiatives taken for project's and team's betterment.
- Suggestions shared and accepted - How many suggestion shared by you, were accepted for project's and team's betterment.
- Reporting - How proactively you are communicating with managers to raise your concerns, ideas, suggestions and work completion status.
- Number of items passed - Count of PBIs passed vs. their severity.
- Number of Reworks raised - Count of PBIs passed vs. their severity.
- System-Wide Defects (SWD)–Multiple defects that are associated with the same objects.
- Development Completion – The Reworks raised should have complete clarity and the replication steps must be proper so that the developer can understand it clearly and complete the development task.
- Test Plan Coverage - This is one of the most important KPI to track the PBI because it includes Investigation Task and Exploratory Test task that includes the Data Migration as well.
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